Lift Ticket Refunds and Resort Credit

Plans Change – and You Can Change Them 

We understand plans change, so every lift ticket and rental purchased from a Power Pass resort after October 15, 2020 can now be changed, too*. Plus, there’s no charge to change your mind – you’ll just pay for any price difference.

PLEASE NOTE:

Within 48 hours of the ticket or lesson purchase, you are eligible for a 100% refund paid to the payment device used to purchase your lift ticket, rental, or lesson. Tickets, rentals, and lessons are not refundable or transferable on the date valid. Refund requests have to be made in writing by emailing [email protected] Please allow one to two weeks for your refund to process. Resort credit cannot be refunded. 

* Product changes must be completed by midnight (11:59 p.m. MT) the night before your visit and credits must be used by April 30, 2021.

Frequently Asked Questions

Q: How can I change my lift tickets and/or rentals?

A: Right here.

Q: Is there a time limit on when I can change my plans?

A: You can change your lift ticket and rental products anytime up to midnight (11:59 p.m MT) the night before your visit. If you forget or are unable to change your itinerary by that time, your purchase costs will be forfeited.

Q: Can I change anything else on my itinerary, like lodging?

A: At this time, this is available on lift tickets and rentals.

Q: How much does it cost to change my tickets or rentals?

A: We believe in giving our guests the freedom to ski – and that means having the freedom to change your mind, too! We do not charge any fees when your plans change. Sometimes you may be asked to pay more if your new products cost more than your original.

Q: Is there a limit to how many times I change my plans?

A: No. Make as many changes as you’d like. Just remember: your credit must be used by April 30, 2021.

Q: Can I share my credit with a friend or another family member?

A: Yes! You can use your credit for yourself or anyone else.

Q: If I purchased a lift ticket, can I use that credit for something else?

A: You can apply your credit to lift tickets and rentals.

Q: Can I apply my credit to a future season?

A: All credits must be used by April 30, 2021. If you are unable to use or share your credit by that time, your purchase costs will be forfeited.