Season Pass FAQ’s
Season Pass Details
Q: Can I just renew my current pass?
A: YES! When you renew your pass, you can use-use that same card next winter – no need to print a new one!
Q: Can I upgrade my pass after I purchase it?
A: Yes! Please contact us at email@example.com to upgrade your pass. Please note you pay the current season pass pricing to upgrade your pass.
Q: What’s the season pass payment plan?
A: When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 30th of each month. By November 30, 2023, your pass is paid in full. Learn more.
You can use your pass anytime while you’re still paying for it.
Q: What happened to the Power Pass Local?
A: The Power Pass Core was formerly known as the Power Pass Local. We updated the name to help clarify that anyone can purchase this pass (not just those near Los Alamos). Learn more.
Q: How can I start skiing now on my 2023/2024 season pass?
A: With our Buy Now, Ski Now benefit, you can start skiing immediately on your eligible 2023/2024 season pass! You can ski anywhere your new pass is valid. For example, if you purchase a Power Pass Core pass, you can ski Pajarito right now. Please note that if you purchase a Select or Core pass, you cannot use your Buy Now, Ski Now preseason benefit on one of your 12 restricted days on the pass. Those benefits will start in the 2023/2024 winter season. If you want to use your pass right away, do not select free shipping at checkout. Instead, email us at firstname.lastname@example.org to schedule a time to pick up your new pass.
Q: How do I receive my pass benefits, like discounted tickets?
A: Many of our passes come with benefits, including discounted lift tickets (six tickets discounted 30% off the online rate) and on-mountain discounts. These discounts will be available for online redemption starting winter 2023/2024. Read about season pass benefits here
Q: Does the Core Pass have the same benefits of a Power Pass?
A: These passes are part of the Power Pass family, although they do not get the same benefits as the Power Pass. Find more details here.
Q: What will the college discount be this year?
A: We are proud to offer Young Adult (19-24) passes in place of the former College Pass. No credits or proof of enrollment required.
Q: What is the Mountain Bike Power Pass?
A: It provides unlimited summer uplift access to all Power Pass bike parks: Spider, Purgatory, Pajarito and Brian Head. Access at Spider Mountain is valid through August 30, 2023. Access at the other bike parks is valid through their respective closing days. There are no benefits on this pass, but you do enjoy direct access to the lift – plus no blackout dates.
Q: Is the Power Kids pass really free?
A: Yes! Kids ages 12 and younger at the time of purchase are eligible for a FREE season pass, the Power Kids pass! There’s no strings attached, no blackout dates, no purchase required – it’s truly FREE.
Q: My child turns 13 before next winter. Are they eligible for Power Kids?
A: The Power Kids pass is for kids ages 12 and younger at the time of purchase. As long as your kiddo is 12 when you register for the pass, you’re set.
Q: Do I need to show proof of age?
A: Yes. You’ll be asked to submit legal paperwork that proves your child’s age (most parents provide a copy of their child’s birth certificate).
Q: Do I need to buy something to get a Power Kids pass?
A: Nope! There’s no strings attached – this pass is really and truly FREE.
Q: Will you ship my Power Kids pass?
A: Sure! Just make sure you select the free shipping option when you order your pass
Q: Does this pass come with any benefits, like discounted hot chocolate?
A: No, this pass provides direct to lift access only – skip the ticket window, you’ll have more time for skiing and riding
Purchasing & Receiving Your Pass
Q: How will I receive my pass?
A: Passes are available for pick-up at the resort this summer and during the winter season. Please call or email us at email@example.com to verify when your pass will be available.
Q: I’d like to talk with someone about my season pass. Who could I contact?
A: Please email us at firstname.lastname@example.org
Q: Where can I buy my season pass?
A: Right here.
2023/2024 Lift Tickets
Q: How much will lift tickets be next season?
A:We no longer have a set window rate – lift tickets are priced based on availability and demand. This year, on peak demand days (holidays, weekends, powder days), prices went up to over $100. On slower days, prices ranged from $15-31. The earlier you lock in your ski day, the less you’ll pay. We anticipate high demand days for next year not being more than $99. Visit our lift ticket page for details.
Q: How much are lift tickets for kids?
A: Kids 12 and younger receive a FREE season pass (we call it the Power Kids pass), valid at all of our ski resorts and Spider Mountain Bike Park! Learn more.
Season Pass Refunds
Q: Is my season pass refundable?
A: Season passes are non-refundable unless the Season Pass Refund Option is selected at time of purchase. Learn more about the Season Pass Refund Option.
Questions? Email us at email@example.com