Season Pass FAQ’s
Purchasing & Receiving Your Pass
Q: How will I receive my pass?
A: Passes are available for pick-up at the resort this summer and during the winter season. Please call or email us at firstname.lastname@example.org to verify when your pass will be available.
Q: I’d like to talk with someone about my season pass. Who could I contact?
A: Please email us at email@example.com
Q: Where can I buy my season pass?
A: Right here.
Q: Will I be able to use the same photo as last year?
A: Anyone 17 or younger will need a new photo every year. Anyone ages 18 and older can use their old pass as long as it is a passport-like photo and meets our photo criteria.
Q: Is the Power Kids pass really free?
A: Yes! Kids ages 12 and younger at the time of purchase are eligible for a FREE season pass, the Power Kids pass! There’s no strings attached, no blackout dates, no purchase required – it’s truly FREE.
2021/2022 Lift Tickets
Q: How much will lift tickets be next season?
A:We no longer have a set window rate – lift tickets are priced based on availability and demand. This year, on peak demand days (holidays, weekends, powder days), prices went up to over $100. On slower days, prices ranged from $15-31. The earlier you lock in your ski day, the less you’ll pay. We anticipate high demand days for next year not being more than $99. Visit our lift ticket page for details.
Q: How much are lift tickets for kids?
A: NEW! Kids 12 and younger receive a FREE season pass (we call it the Power Kids pass), valid at all of our ski resorts and Spider Mountain Bike Park! Learn more.
Q: What’s the season pass payment plan?
A: When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 30th of each month. By November 30, 2021, your pass is paid in full.
You can use your pass anytime while you’re still paying for it. Learn more about the payment plan.
Q: How can I update my credit card on file?
A: You can update this online here.
Season Pass Refunds
Q: Is my season pass refundable?
A: Season passes are non-refundable unless the Season Pass Refund Option is selected at time of purchase. Learn more about the Season Pass Refund Option.
Q: How can I start skiing now on my 2021/2022 season pass??
A: With our new Buy Now, Ski Now benefit, you can start skiing immediately on your new eligible 2021/2022 season pass! You can ski anywhere your new pass is valid. For example, if you purchase a Power Pass Local pass, you can ski Sipapu right now. Please note that if you purchase a Select or Local pass, you cannot use your Buy Now, Ski Now preseason benefit on one of your 12 restricted days on the pass. Those benefits will start in the 2021/2022 winter season. If you want to use your pass right away, do not select free shipping at checkout. Instead, email us at firstname.lastname@example.org to schedule a time to pick up your new pass.
Q: How do I receive my pass benefits, like discounted tickets?
A: Many of our passes come with benefits, including discounted lift tickets (six tickets discounted 25% off the online rate) and on-mountain discounts. These discounts will be available for online redemption starting winter 2021/2022. Read about season pass benefits here.
Q: Does the Local Pass have the same benefits of a Power Pass?
A: These passes are part of the Power Pass family, although they do not get the same benefits as the Power Pass. Find more details here.
Q: What will the college discount be this year?
A: We are proud to offer Young Adult (19-24) passes in place of the former College Pass. No credits or proof of enrollment required.
Q: What is the Mountain Bike Power Pass?
A: The Mountain Bike Power Pass is new to Pajarito this year! It provides unlimited summer uplift access to all Power Pass bike parks: Spider, Purgatory, Pajarito and Brian Head. Access at Spider Mountain is valid through August 29, 2021. Access at the other bike parks is valid through their respective closing days. There are no benefits on this pass, but you do enjoy direct access to the lift – plus no blackout dates.
Questions? Email us at email@example.com